AI Platform Operations Engineer

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Accountable for stable production service after handover. Owns reliability targets, incident and change discipline, lifecycle planning, and vendor escalation, and drives continuous improvement so the customer receives a service that is operable from day one. Key responsibilities · Define service boundaries, SLOs, SLIs, alert severity, on-call integration, escalation paths, and restoration priorities with customer operations.…