Associate Director, Experience Strategist

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role What You Will Do As an Associate Director, Experience Strategist in Kyndryl Vital, you are a visible CX authority who shapes go‑to‑market strategy, influences executive decision-making, and drives measurable pipeline and revenue impact. You lead experience-led growth by defining differentiated offerings, crafting executive-level narratives/POVs, and enabling sellers with high-impact pre-sales content that wins in the market.…