Job Title CRM Manager: Loyalty and Customer Journeys
Amsterdamremotemanager
Posted today · via Recruitee
About this role
The CRM Manager: Loyalty and Customer Journeys will be responsible for designing, executing, and optimising the end‑to‑end member communications strategy for our global loyalty program. This role is pivotal in translating the loyalty program’s mechanics, rewards, and offers into compelling, data‑driven customer journeys that drive engagement, retention, and lifetime value. As the primary owner of our CRM and marketing automation platforms, this role ensures the right message reaches the right member at the right time, at scale. Working closely with the Loyalty Program Operations Manager and the Marketing, Revenue, and Partnerships teams, this role bridges strategy and execution, turning insights into action and loyalty design into a lived member experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, tableau, power bi, teams, gdpr…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
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Skills in this role
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sqltableaupower biteamsgdprsalesforce