Senior Technical Writer - Enterprise SaaS

Noidaonsitesenior

Posted 2w ago · via Lever

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About this role

Level AI, founded in 2019 and backed by top-tier investors, is a fast-growing Series C startup headquartered in Mountain View, California. Our AI-native customer experience platform leverages cutting-edge technologies including Large Language Models to extract actionable insights from every customer interaction. This intelligence fuels deeper visibility, faster resolutions, and more personalized customer experiences. As our product suite grows, clear, accurate, and user-friendly documentation is critical to customer adoption. We are looking for a Senior Technical Writer who can own and scale with our business on everything documentation (E.g., release notes, help center,, product training material, in-app guidance, academy)…

Read the full description on Levelai's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: rocket, claude, teams

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Noida. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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