LocalitymediallcdbafirstdueCustomer Success

VP of Client Success

Remote - US OnlyRemote (US)vp$200K – $225K

via Greenhouse

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About this role

About First Due First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations. Job Title: VP of Client Success Location: Remote - US Only Country: United States Department: Client Success Reports To: Chief Customer Officer Position Type: Full-Time Salary Range: $200k - $225k base + Bonus Job Summary: First Due is looking for a dynamic, results-driven VP of Client Success to lead and elevate the way we serve our customers across every segment and stage of their journey. This is a leadership role with full ownership of customer adoption, retention, expansion, and satisfaction — directly tied to company revenue growth.…

Read the full description on Localitymediallcdbafirstdue's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: segment, teams

Level fit

This role is vp-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

segmentteams

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