Patient Services Representative - Gastroenterology

Job Summary: We're looking for a friendly and experienced medical office professional to join our team as a Patient Services Representative. In this important front-desk role, you’ll be the first point of contact for patients, providing exceptional service and administrative support to help ensure smooth, coordinated care. Job Description: What You’ll Be Doing: Greet patients with professionalism and warmth, creating a positive first impression. Manage front desk operations including check-in, check-out, and scheduling. Use EMR and scheduling software to register patients and book appointments. Verify insurance coverage and obtain prior authorizations when needed. Process co-pays, deductibles, and direct patients to financial counseling if appropriate.…