Customer Service Advisor

Leeds - York Roadonsite

Posted 1w ago · via Workday

About this role

Annual salary: up to £28,186.33 Customer Service Advisor Location: Leeds Salary: £ 2 8,186.33 Per Annum. 42.5 Hours Per Week (8-5 Monday-Friday) Contract: Permanent Mears Group is one of the UK’s leading providers of housing and care services. We deliver essential maintenance, regeneration, and customer support services to homes and communities across the country. Our teams work in partnership with local authorities, housing providers, and residents to ensure safe, well-maintained environments and exceptional customer experiences. About the Role: As a Customer Service Advisor, you will be the first point of contact for tenants, handling incoming calls related to repairs, appointments, and general enquiries.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Leeds - York Road. We weight your proximity and willingness to relocate.

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