Product Support Spec
Punehybrid
Posted today · via Workday
About this role
Job Summary Under general supervision, provide in depth knowledge and support to various internal product and sales teams. Job Description MAJOR RESPONSIBILITIES: Work collaboratively with the Product Support team to ensure that all incoming customer/sales requests are reviewed and resolved or passed to the appropriate group. Resolve intermediate to difficult problems, while collaborating with more senior level employees on more complex problems/crosses. Accurately cross-reference and/or research external brands to identify corresponding Medline products. Identify and report training deficiencies to Product Manager or Senior Product Support Specialist. Access gaps in product offerings and work with the relevant product manager to set-up new vendors and items.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Pune. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included