Support Analyst
Baguioonsitemid
Posted yesterday · via Workday
About this role
We're looking for someone who enjoys solving problems, helping customers, and learning new things. If you're curious, patient, and enjoy figuring out solutions, this could be a great fit. As a Client Support Analyst, you'll be the main point of contact for tenants and residents using RentPayment. You'll help customers by phone, chat, and support requests, providing a positive experience and finding solutions to their questions and concerns. You'll work with a team that values great customer service, clear communication, and taking ownership of issues from start to finish. What You'll Do Respond to customer questions and support requests through phone, chat, and online tickets. Investigate and troubleshoot payment, account, and system-related issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Baguio. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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