Technical Application Support Analyst (NA Hours)

Cape Townonsitemid

Posted today · via Workday

About this role

MRI Software is seeking an Application Support Analyst to join our team in Cape Town. This role is ideal for someone who can independently analyse complex issues and deliver data-driven solutions to clients. As a member of the team, you will take ownership of complex, database-driven support cases, acting as a key escalation point. You will be responsible for diagnosing issues at source, and ensuring long-term, scalable resolutions. The role is adhering to NA hours/public holidays. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.…

Read the full description on MRI Software's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Cape Town. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlteams

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