MySigridCustomer Success

Customer Service & Order Management Specialist - (Mandarin Language Required)

Manilaonsitemid

Posted 2 days ago · via Workable

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About this role

ABOUT THE ROLE This is a Hybrid Role where we are looking for a Mandarin Proficient (reading and writing) Customer Service & Order Management Specialist to support an established Singapore retail and gifting brand - a business where a late delivery is not a support ticket, it is a missed birthday, a missed funeral, a missed anniversary. Precision and warmth both matter. You will be the customer's main point of contact across email, phone, website chat, and WhatsApp, processing orders end to end and coordinating with the client's operations and delivery teams to make sure every order arrives correctly and on time. Alongside the service work, you will provide administrative and virtual assistant support to the client's team.…

Read the full description on MySigrid's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, hubspot

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Manila. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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Skills in this role

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