Verafin - Enterprise Customer Success Manager

Canada - St. John's - Newfoundland & Labradoronsitemanager

Posted today · via Workday

About this role

As an Enterprise Customer Success Manager, you'll play a critical role in driving long-term success for Nasdaq Verafin's enterprise financial institution clients. You'll serve as a trusted partner to senior stakeholders, helping customers maximize the value of our cloud-based financial crime management solutions. You'll thrive in this position if you're relationship-driven, strategic, and passionate about delivering outstanding client experiences in a fast-paced, high-impact environment. Key Responsibilities Build and maintain trusted relationships with C-suite executives, key decision-makers, and leadership contacts at enterprise financial institutions. Define and execute Customer Success strategies that drive product adoption, retention, and growth across your portfolio.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Canada - St. John's - Newfoundland & Labrador. We weight your proximity and willingness to relocate.

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