MSS Associate Member Services Representative

Operations-Rocky Mountonsitejunior$21K$31K

Posted 5 days ago · via Workday

About this role

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The MSS Associate Member Services Representative performs routine member service through telephone and digital delivery channels. They are responsible for providing exemplary member service by responding to member inquiries that include account services, new deposit account origination, card services, and member support of digital channels. Performance Expectations and Essential Responsibilities Attend Excel and Elevate – New Employee Training (E&E).…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Operations-Rocky Mount. We weight your proximity and willingness to relocate.

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