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Neilsonfinancialserviceslive 1734523671

Technical Support Engineer Level II/III – Technology Services (Gloucester)

Gloucesteronsitemid

Posted 1mo ago · via Teamtailor

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About this role

The Opportunity Neilson Financial Services is seeking a high‑calibre Technical Support Engineer to join our Technology Services team in Gloucester. This role is for a proven problem‑solver and doer —someone who can operate independently, take ownership of issues end‑to‑end, and deliver great outcomes for customers without hand‑holding. You will be a key part of our Support Desk function , supporting business‑critical InsurTech applications and Microsoft‑based workplace systems that our teams rely on every day. This is a highly customer‑facing role that blends strong technical troubleshooting with excellent communication, judgement, and follow‑through. At Neilson, everyone is empowered to be a builder and an engineer —including support engineers.…

Read the full description on Neilsonfinancialserviceslive 1734523671's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: python, powershell, azure, jira, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Gloucester. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonpowershellazurejirateams

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