Customer Service Rep - Remote

What You'll Do Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Becomes proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi-complex) level calls and transactions which requires a basic understanding of a risk product. Resolves routine problems by following defined standard process and evaluating solutions. Takes responsibility of the client experience to make a difference by connecting with the client and seeing things from their point of view. Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.…