SaaS Customer Helpdesk Billing Specialist

Houstononsitemid

Posted 17mo ago · via Workable

About this role

Company Overview At OptiSigns , a Houston-based tech company, we're on a bold mission to become the #1 digital signage platform globally . We're a fast-growing, customer-obsessed team that values innovation, collaboration, and exceptional service . As we continue our rapid expansion, we’re looking for an energetic, tech-savvy self-starter to join our Customer Success team focusing on Billing, A/P, and A/R support . If you’re a problem-solver who thrives in fast-paced environments and wants to grow within a tech-forward company, this is your opportunity. The Role As a Customer Success – Billing (A/P & A/R) team member, you’ll be at the intersection of customer care, billing operations, and technical support .…

Read the full description on OptiSigns's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Houston. We weight your proximity and willingness to relocate.

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Skills in this role

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