Incident Manager - Network Operations Centre
Manilaonsitemanager
Posted 5 days ago · via Teamtailor
About this role
Manila | Hybrid Work Model | Competitive base + benefits Five days onsite wearing you down? Long commutes catching up with you? Most incident management roles are about following the process. This one is about owning it, on a hybrid model that gives you your time back. We are looking for an Incident Manager to join our network support team in Manila as the customer's advocate on every severity 1 and 2 incident, from first escalation through to root cause and permanent fix. That means being the single voice between technical teams, carriers, vendors and the customer, and the person who makes sure the same issue does not come back twice.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, outreach
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manila. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamsoutreach
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