Manager, NOC Operations

Position Summary: The NOC Operations Manager provides strategic leadership and day-to-day oversight of a 24x7 Operations team responsible for ensuring the secure, timely, and accurate processing of critical financial transactions. This leader is accountable for operational excellence, service quality, team development, incident management, and continuous process improvement. The successful candidate is a hands-on leader who thrives in a fast-paced production environment, effectively develops people, leverages technology and AI to improve operational efficiency, and uses data-driven decision making to enhance service reliability and customer satisfaction. Key Responsibilities Operational Leadership Lead and oversee day-to-day operations for a 24x7 production environment.…