Merchant Helpdesk - Operations

Noidaonsite

Posted 3w ago · via Lever

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About this role

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview: We are looking for a Merchant Help Desk Operations professional who will be responsible for managing merchant queries, complaints and service requests while ensuring timely resolution and a seamless merchant experience. The role will involve working closely with Sales, Operations, Product, Technology, Risk, Payments and Field teams to resolve merchant issues and improve support processes. Key Responsibilities:…

Read the full description on Paytmpayments's site →

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Noida. We weight your proximity and willingness to relocate.

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