P
Picarro4230 - BD and Client Program Management - Gas

Director, Customer Success -Gas (Americas)

Santa ClaraRemote (US)director$170K$190K

via Greenhouse

About this role

Director, Customer Success – Gas (Americas) Job Title: Director, Customer Success – Gas (Americas) Department: Customer Success Reports to: Vice President, Customer Success and Analytics Location: Santa Clara, CA or Remote (US) The Opportunity Picarro's network intelligence platform gives gas distribution utilities visibility into their networks, enabling applications such as emissions quantification and risk-informed leak management. The Director of Customer Success leads the team responsible for delivering successful customer outcomes across these programs throughout the Americas. This role sits squarely at the intersection of two disciplines: running a high-performing Customer Success organization, and operating credibly inside a technical, regulated gas utility environment.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, greenhouse

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

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