Customer Service Manager
Western Capeonsitemanager
Posted 6 days ago · via Workday
About this role
It's fun to work in a company where people truly BELIEVE in what they're doing! To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are met Minimum requirements Matric (Grade 12) Valid driver’s license 2–3 years’ frontline, face-to-face customer service experience Willingness to transfer between stores within the region as required Competencies Strong organisational and coordination skills High attention to detail and accuracy Excellent communication, collaboration, and people management abilities A proactive, solutions-driven mindset with a passion for customer satisfaction Adaptability in a fast-paced retail environment and confidence handling multiple priorities Proficiency in MS Office (Excel, PowerPoin…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Western Cape. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included