Back-Office Support Coordinator
Bogotáonsitemid
via Greenhouse
About this role
Join Plata and be part of the financial revolution as we expand into Colombia! We’ve recently received our banking license in Mexico and are entering an exciting phase of growth, continuous innovation, and real opportunities for people who want to help build something great. As a Back-Office Support Coordinator , you will lead the second-line Customer Care operation in Colombia, managing complex cases that could not be resolved by the first line of support and either resolving them directly or coordinating with the appropriate teams (Legal, IT Support) to ensure timely resolution and closure with the customer.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: tableau, jira, monday, confluence, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bogotá. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
tableaujiramondayconfluenceteams