Support Analyst
Chambleeonsitemid
Posted 3w ago · via Lever
About this role
PlayOn is seeking a proactive and customer-focused Support Analyst to join our dynamic team! If you’re excited about making calls, anticipating client needs, and solving issues before they even arise, this is the role for you. In this position, you will provide expert assistance to clients facing technical challenges related to the PlayOn platform, all while delivering exceptional customer service.
THE OUTCOMES YOU'LL DELIEVER
• Take initiative to identify potential issues before they escalate, reaching out to clients with tailored solutions that enhance their experience.
• Leverage your strong analytical skills to diagnose and resolve technical problems efficiently, ensuring clients receive timely and effective support.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Chamblee. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included