VP, Customer Experience

Build the Future of Customer Experience at Plexus Worldwide At Plexus, we believe customer experience is more than support — it’s the emotional connection that drives loyalty, advocacy, and long-term growth. We are looking for a transformational leader to architect the next generation of customer experience across every touchpoint, channel, and market. This is not a “keep the lights on” customer service role. This is an opportunity to redesign the customer journey from the ground up — blending human-centered service, AI-driven innovation, scalable systems, and operational excellence to create a world-class omni-channel experience for both Customers and Ambassadors. If you are energized by building, transforming, innovating, and leading at scale, we want to meet you. What You’ll Own…