Associate Support Engineers - Induction

Ammanonsitejunior

Posted 1mo ago · via Workable

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About this role

We are looking to recruit Associate Support Engineers who will receive an intensive training in the field of Support & Implementation and its related technologies and will be involved in providing remote IT technical liaison during the shift, in addition to providing support and network administration to the customers and troubleshooting issues over the phone/emails and onsite whenever needed. Responsibilities: Provide first-line support for the helpdesk and all associated processes. Provide tier-one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming calls, opened incidents, and requests.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, postgres, kubernetes, docker

Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Amman. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlpostgreskubernetesdocker

More at Progressoft

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