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ProMedica

HIM Call Center Representative - Remote

Remote - USRemote (US)mid$31K – $56K

Posted today · via Workday

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About this role

Location: Remote - Michigan Department: HIM Operations Weekly Hours: 40 Status: Full time Shift: Days (United States of America) Job Summary: As the HIM Call Center Representative, you serve as the ambassador and voice for ProMedica’s HIM department and myChart support by providing a positive first impression to our patients. You will effectively communicate the process of obtaining medical records and help myChart users with questions they may have about the app. In this role, you will keep a record of all requests and be responsible for accepting and posting payments to release of information about patient accounts. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.…

Read the full description on ProMedica's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: emr

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

emr

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