Officer, Client Servicing

Responsibilities Support account handlers in contract implementation, onboarding, and client setup. Provide sales administration support, including quotation preparation, system setup, and documentation management. Coordinate client meetings, service reviews, and renewal discussions. Handle client enquiries, service requests, and servicing issues. Coordinate with internal stakeholders to ensure quality client service. Prepare utilization reports and client documentation. Manage contract renewal tracking and status updates. Coordinate wellness programmes, health talks, vaccination programmes, and related events. Support sales activities and provide general sales support. Assist account handlers in coordinating client projects and initiatives.…