Customer Success Lead
San Franciscoonsitesenior$100K – $160K
Posted yesterday · via Workable
About this role
About the company Our client is an AI software company. The role Raydar is recruiting for this role on behalf of our client. Lead the setup, adoption and ongoing health of customer accounts for a software business, building customer success processes from the ground up. The role suits someone who has already owned onboarding or adoption outcomes and can work independently with minimal existing structure. What you'll do - Guide new customer organizations through kickoff, configuration, access setup, user training and early follow-through, often in person. - Monitor product usage and account health, design simple tracking tools, and flag warning signs early. - Partner with leadership on expansion conversations with existing accounts.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Francisco. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Raydar
- View →Founding Backend Software EngineerNew York, New York, United States
- View →Machine Learning Research EngineerNew York, New York, United States
- View →Strategic Projects LeadSan Francisco, California, United States
- View →Quality Operations Lead, FinanceNew York, New York, United States
- View →Senior Solutions Engineer, CFDUnited States
- View →Account ManagerNew York, New York, United States