Customer Success Manager

United Statesremotemanager$150K – $200K

Posted yesterday · via Workable

About this role

About the company Our client is a fast-growing technology company. The role Raydar is recruiting for this role on behalf of our client. Serve as a post-sale partner to customer legal departments, guiding them through setup, adoption and ongoing value from a software product. The role draws on legal operations knowledge and customer success work, with some training, teaching and travel. What you'll do - Run onboarding and enablement for customers after the sale so their teams adopt the product well. - Identify customer challenges and shape tailored projects and workflows that strengthen their operations. - Expand existing accounts by demonstrating ongoing value and deepening relationships. - Teach courses and present at conferences to educate customers on features and good practice.…

Read the full description on Raydar's site →

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

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