Senior AI Solutions Consultant, Customer Support

US Brightree Peachtree Corners (Corp Office)onsitesenior

Posted 3mo ago · via Workday

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About this role

AI Business Solutions Architect, Customer Support Transform customer support through practical AI innovation. At Resmed, you'll help shape how AI enhances customer support, creating smarter experiences for customers while improving operational efficiency across the business. As the Senior AI Solutions Consultant, Customer Support , you'll serve as a key connector between Customer Support , Customer Education , and Salesforce technology teams , ensuring AI-powered solutions deliver measurable value and real-world impact. You'll be responsible for optimizing, monitoring, and governing AI-enabled support capabilities, including Salesforce Agentforce and Data 360.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: teams, salesforce

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in US Brightree Peachtree Corners (Corp Office). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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