Manager I, Customer Service
Leesburgonsitemanager
Posted 2w ago · via Workday
About this role
Job Description Summary The Manager, Customer Success is a people-first leader who owns the end-to-end customer experience for an assigned portfolio of accounts while building and coaching a team of Project Managers and Project Support staff. This role exists to bring consistency to how Customer Success operates across the organization: standing up documented processes where none exist today, identifying and driving process improvement initiatives that benefit the entire global Customer Success team, and continuously clarifying roles and responsibilities so that every team member understands what falls inside – and outside – their remit.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: r, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Leesburg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
rteams