Rep- Customer Service, Kitting (US)
Oakwoodonsite
Posted 1w ago · via Workday
About this role
Job Description Summary The Customer Support Specialist is responsible for providing exceptional service and support to our clients, ensuring their inquiries and issues are resolved efficiently and professionally. This role acts as a primary point of contact, contributing to customer satisfaction and loyalty. How will you make an impact & Requirement Job Responsibilities * Respond promptly and accurately to customer inquiries via phone, email, and chat regarding product information, order status, technical issues, and general support. * Document all customer interactions, issues, and resolutions thoroughly in the CRM system. * Collaborate with internal teams (e.g., Sales, Logistics, Technical Support) to escalate and resolve complex customer problems.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Oakwood. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce