Customer Success Manager

Istanbulonsitemanager

Posted today · via Workday

About this role

About the Role: Grade Level (for internal use): 10 The Team: You will be part of the EMEA Customer Success team within S&P Global Energy. As part of the wider Customer Experience organization, the team is responsible for driving customer value, adoption, engagement, and long-term customer success. We partner closely with energy, commodities, trading, refining, shipping, LNG, power, and financial market participants to help them maximize the value of S&P Global Essential intelligence, data, analytics, and workflow solutions. The team is focused on delivering value, building trust, and creating exceptional customer experiences through onboarding, education, proactive engagement, and strategic guidance.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: tableau, power bi, teams, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Istanbul. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

tableaupower biteamssalesforce

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