Senior Customer Engagement Specialist | AU-Facing Contact Centre | Daytime Hours
Taguigonsitesenior
Posted yesterday · via Teamtailor
About this role
Your calls are warm, your customers already want to talk to you, and your work has a clear result: a booked appointment or a returning customer. If you’re a customer service pro who enjoys a little healthy target-chasing, this is a sales-flavored role without the cold calling. About the Role You’ll join the contact centre team of Australia’s largest used vehicle retailer, based in Perth, as a Senior Customer Engagement Specialist. You’ll turn incoming enquiries into confirmed appointments for the sales team and keep existing customers coming back by booking their vehicle services. Every outbound call is a warm one, and you’ll work across phone, email, SMS and other digital channels.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Taguig. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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