Front Desk Supervisor

Residence Inn - Fenwayonsite

Posted yesterday · via Workday

About this role

City, State: Boston, Massachusetts Job the Winning team with GREAT benefits! The purpose of a Front Office Supervisor is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service. Hourly Wage: $25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES: Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel. Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately. Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

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3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Residence Inn - Fenway. We weight your proximity and willingness to relocate.

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