Guest Service Agent
Homewood Suites - Aliso Viejoonsite
Posted 2 days ago · via Workday
About this role
City, State: Aliso Viejo, California Title: Guest Service Agent Location: Aliso Viejo, CA FLSA: Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $18.00 Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties : Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Homewood Suites - Aliso Viejo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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