Guest Service Agent/Night Auditor

Orchard Street Hotel - NYConsite

Posted 2 days ago · via Workday

About this role

City, State: New York, New York Title: Guest Service Agent / Night auditor Location: NY, NY FLSA: Non-Exempt Status: Full-time Reports to: General Manager Pay Range: $21 Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries ensuring a smooth overnight operation of the hotel.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Orchard Street Hotel - NYC. We weight your proximity and willingness to relocate.

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