[LTA-QSC2] DEPUTY / ASSISTANT MANAGER, QUALITY SERVICE PLANNING

Singaporeonsitemanager

Posted today · via Workday

About this role

[What the role is] DIGITAL SOLUTIONS & DATA ANALYST, QUALITY SERVICE PLANNING Join us in shaping how digital solutions, data and new technologies can be used to improve service quality and customer outcomes. You will be part of the Quality Service Planning (QSP) team, working at the intersection of business, systems and data. You will have opportunities to help shape our next-generation customer service and feedback management system, turn data into useful insights, and explore how AI, automation and emerging technologies can improve the way we work and deliver better services. [What you will be working on] This is a role for someone who enjoys solving problems, working with systems and data, and turning ideas into practical solutions .…

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reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, tableau, power bi, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Singapore. We weight your proximity and willingness to relocate.

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Skills in this role

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sqltableaupower biteams

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