Enterprise Applications Engineer (Zendesk)

Londononsitemid

Posted 1mo ago · via Teamtailor

About this role

At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world. THE ROLE We are seeking an experienced Enterprise Applications Engineer with deep expertise in Zendesk to own the configuration, integration, optimisation, and ongoing support of our Zendesk platform within our enterprise environment. This role will collaborate closely with Customer Support functions, IT, Engineering, and business stakeholders to ensure Zendesk delivers seamless, scalable customer service operations, automations, and analytics while integrating with other enterprise applications. The ideal candidate is a hands-on Zendesk expert who can work independently and across teams in an often ambiguous environment.…

Read the full description on Smart Pension's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: javascript, sql, css, rest, segment…

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

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Skills in this role

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javascriptsqlcssrestsegmentteams

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