Customer Success Manager - Scale Team
Manilaonsitemanager
via Greenhouse
About this role
Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation. In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. As a Customer Success Manager at Smartly, you will...…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manila. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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