Technical Support Analyst

Germanyonsitemid

Posted 1w ago · via Teamtailor

About this role

Ready to combine technical problem-solving with meaningful societal impact? Join Synmatch AI's client as a Technical Support Analyst with an internationally operating software company that develops specialized solutions for organizations preserving and making accessible knowledge, culture, and history. Their customers include museums, archives, libraries, and renowned institutions worldwide. This is not classic first-level support. You'll analyze complex technical challenges, work yourself into diverse customer environments, and develop sustainable solutions alongside customers and internal teams. The role offers a steep learning curve across varied system landscapes, databases, server environments, and configurations with deep insights into how international organizations operate.…

Read the full description on Synmatch AI's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: javascript, sql, azure, teams, workday…

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Germany. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

javascriptsqlazureteamsworkdayxml

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