Technical Support Technician - CR

San Joseonsite

Posted today · via Workday

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About this role

Job Summary: At TD SYNNEX-SHYFT: The Technical Support Technician is responsible for OEM equipment repair; this includes 24x7 technical support of client enterprise server, retail point-of-sale (POS) equipment, and network infrastructure, ensuring optimal performance and minimal downtime; and network infrastructure. This position includes perform technical triage for retail customer incidents, remote troubleshooting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and proactively identifying potential hardware issues. Essential Duties & Responsibilities Required: Review OEM system logs and research system configurations and network technologies.…

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in San Jose. We weight your proximity and willingness to relocate.

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