Customer Experience Specialist
Invercargillonsitemid
Posted 1mo ago · via Teamtailor
About this role
We’re looking for two Customer Experience Specialists to join our team on a fixed-term, 8-week contract, starting 16th October 2026. This role is based at our Vercoe Brown and Bester McKay clinics and requires availability Monday through Friday. We are a full-service GP provider, but not your typical GP practice. We’re re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we do. This role is pivotal to our Customer Experience Team. You will be delivering outstanding customer service and support, leading to better health outcomes for our customers.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, monday, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Invercargill. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
gomondayteams
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