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TennaCustomer Success Team

Contract Manager, Renewals

Remote - Nationwideremotemanager

Posted 3mo ago · via Lever

About this role

Position Description Tenna is seeking a Contracts Manager to support a rapidly growing customer base by owning and executing the end-to-end renewal motion across our customer base. This role sits within the Contracts Department with key coordination to the Customer Success Department and is responsible for driving a proactive and structured renewal strategy, ensuring early engagement, mitigating risk, and enabling expansion-led outcomes. The Contracts Manager will partner closely with Customer Account Managers (CAMs), Account Executives, Legal, Finance, and Leadership to improve renewal predictability and outcomes, reduce discounting, and maximize customer lifetime value.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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