Retail Training Manager

Hong Kongonsitemanager

Posted 1mo ago · via Workable

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About this role

Role Overview Develop and scale retail capability for Determinant in Hong Kong (10 stores), with APAC support as required (including SEA stores). Own the end-to-end training system that turns Determinant’s brand story into consistent frontline behaviours, store-ready tools, and leader coaching routines. Ensure teams deliver premium, fit-led service, credible engineered product storytelling, effortless easy-care benefits, and 360BETTER communication that is accurate and customer-safe. Key Responsibilities Customer Journey Playbook & “DET Rituals” Customer journey system: build, maintain, and roll out the DET Retail Customer Journey Playbook.…

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Hong Kong. We weight your proximity and willingness to relocate.

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