Manager, Business Development

Position Summary: The Business Development Manager will support the Business Development team and scale coverage for service providers, fintechs, and general new non-bank inquiries. This role owns the operating discipline behind the coverage model, including new inquiry decisioning, service provider outreach programs, campaign follow-up, event follow-up, CRM discipline, reporting, account materials, market intelligence and AI-enabled workflows. Essential Functions and Responsibilities: • Manage new inquiries from service providers, fintechs and other ecosystem participants. • Maintain the scaled coverage model for bank and credit union service providers. • Track which accounts need proactive attention, periodic check-ins, campaign follow-up, reactivation, or light monitoring.…