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TrackmanCustomer Service

Product Support Specialist – Business Tools

Phoenixonsitemid

Posted 2w ago · via Recruitee

About this role

As a Product Specialist for the Business Tools team, you will be providing an exceptional customer experience, interfacing with multiple internal and external teams and clients, while using technical disciplines and skillsets to resolve complex issues. You will provide technical support to both end users and internal personnel in various environments. Strong analytical, planning, organizing and problem-solving skills are needed to be successful in this position. Responsibilities include but are not limited to: Provide assistance, advice, problem solving, and technical information to customers regarding the use of Trackman applications including tools related topics. Organize and prioritize assigned tasks to meet established schedules, timeliness, and/or deadlines.…

Read the full description on Trackman's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Phoenix. We weight your proximity and willingness to relocate.

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Skills in this role

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