Customer Success Manager

Norwayhybridmanager

Posted 2w ago · via Workday

About this role

Description Trintech is an award-winning AI driven Fintech SaaS organisation and we are seeking a Mid-Market Customer Success Manager to own a high-volume portfolio of Commercial-segment customers across the Nordics. This is a newly opened seat on our Nordic CS team, picking up a substantial part of the book of business previously managed by one of our most experienced CSMs — a portfolio spanning banking, retail, real estate, construction, and industrial manufacturing customers across Sweden and Norway. You will bring the same customer obsession as our Enterprise team, but at scale: managing dozens of relationships in parallel, and using data, playbooks, and repeatable programs so that no account is ever a surprise.…

Read the full description on Trintech Solutions Private Limited (India)'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: segment, salesforce, pendo

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Norway. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

segmentsalesforcependo

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