Help Desk Specialist - SSE
Duluthonsitemid
Posted 2w ago · via Lever
About this role
Tusker is a nationwide technology solutions and services company helping organizations solve complex IT challenges and move their businesses forward. Our expertise spans cloud infrastructure, cybersecurity, managed services, modern workplace, AI, and more. We’re a growing team that values strong relationships, fresh thinking, and doing great work—for our clients and for each other. It all comes back to a simple philosophy that guides who we are: People First. Always.
We are seeking a Help Desk Specialist to be the front-line support position dedicated to the quick response, diagnosis, and resolution of customer issues. This position will utilize a variety of tools and resources to address trouble tickets related to hardware, software, and internet-based issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Duluth. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Tusker
- View →Low Voltage Technician - Physical Security LeadGreen Bay, WI
- View →Account ExecutiveGreater Boston Area
- View →Security Systems TechnicianGreen Bay, WI
- View →Manager of Customer SuccessHudson, MA
- View →Service Desk Analyst I (M - F 9:30am to 6pm EST)Cleveland, OH
- View →NetSuite AdministratorGreen Bay, WI