Member Support/Customer Service
Glendaleonsite
Posted 2w ago · via Teamtailor
About this role
Membership & Customer Support | Permanent Work From Home Schedule: Full-Time | 8:00 AM – 5:00 PM PST Requirement: Strong Customer Service & Operations Experience VT Start Date: Immediate About the Role: We’re looking for a reliable, warm, organized, and proactive Member Support & Operations Specialist to become the operational backbone of the member experience. You’ll be the first point of contact for members who need help and the person who keeps the day-to-day operations running smoothly — from the support inbox and billing to the community, events, content library, and member feedback. Your job is to make membership feel effortless so members can stay focused on their families. This is a support and operations role, not a sales role .…
Read the full description on Virtualteammate 1719208705's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: slack, zoom, outreach, stripe
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Glendale. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
slackzoomoutreachstripe